If you call 911, you might not get an officer to respond to your situation if your call is determined to be of low priority, according to a new policy put in place by the Seattle Police Department.
Last year, under the previous program, when call volume is too high for SPD to respond to, the department would issue a call priority status alert to the 911 call centers, causing all lower-priority calls to be ended at this stage.
There were 223 days when SPD issued this alert and did not respond to these lower priority calls for a period of time in the day.
At a meeting of the Public Safety and Human Services Committee (PSHS) of the Seattle City Council, the new call priority system was discussed alongside a new measure passed in the police management contract.
Under the new system, the calls determined to be a level 3 or 4 priority are logged, and the caller is asked if they are simply reporting the incident or would like to follow up with an officer. These lower priority calls include noise complaints, reports of an off-leash dog, or beach campfires.
From there, a supervisor, if available, will go through the call logs and respond back to incidents that they subjectively think are ongoing issues and need a follow-up. Otherwise, calls are marked with the “z-disposition action” and are cleared by a supervisor from the list of incidents set for SPD to respond to.
Greg Doss, a senior analyst at the PSHS committee meeting explained

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